TUGAS 3 : REQUESTING AND CONFIRMING SERVICE LETTER

Requesting Service Letter
November 20, 2015
To:
Accomodation Manager
Melati Hotel
Malioboro Street
Yogyakarta 55213

Dear Sir,
RE : Reservation of Room
I would like to make a reservation of a double bed deluxe room in your hotel, Melati, for the dates January 2 – 4, 2016.
This reservation is to be under my name. I shall be arriving with my family, comprishing my husband, Mr. Ahmad and my child below 10 years old. I would also like to reserve an extra bed for my child. We shall be arriving on January 2 at 09.00 am. We hope that the room will be available for us then.
Settlement of payment shall be made in full upon our arrival.
Please respond with a confirmation on my reservation. Please feel free to contact me soonest possible foor any clarifications.

Thankyou.
Your sincerely,

(Tri Setyanisa .W)
Confirming Service Letter
Tuesday , 29th November 2015
To:
Ms. Tri Setyanisa Wulandari
Rawalumbu Street
Bekasi, Indonesia

Thank you for your Reservation at Melati Hotel.
Should you require any further information , please do not hesitate to contact us any time.

Your Reservation Details :
Guest Name : Mrs. Tri Setyanisa Wulandari
Confirmation Number : +62 778 567 890
Arrival Date : Monday, 2/01/2016
Departure Date : Wednesday, 4/01/2016
Room Type : Executive Suites
Room Rate : Rp.5.000.000 ++/nights ( including discount Rate 10% )
Rate Information : Including Breakfast
Preferences : View to Malioboro Street
Guaranteed by : Master Card
Number credit card :7005 0580 7542 3110
expire date  : 06/2017
Cancellation Policy : The Room is Reserved with Guaranteed , cancelation less than 72 Hours prior to arrival will be forfeited with a one night charge
Check in/Check out : 09:00 a.m

UPGRADE TO VILLAS SUITE
Upgrade to Villas suite for just Rp. 1.200.000 enjoy the luxuryous large 240 sq m , Villas suite have fully equpied kitchen , private terrace with panoramic views , rich residential and private feel . dont be hesitate if you want to upgrade your reservation please contact us . 
Thank you for your reservation
Best Regards


Ms. Shinta(Reservation Manager)








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